Customer Websites Degraded Performance

Incident Report for Prospect CRM's

Resolved

This incident has been resolved.

Posted Nov 04, 2024 - 11:00 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 04, 2024 - 10:01 GMT

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 04, 2024 - 09:32 GMT

Investigating

We are currently investigating an issue related to customer websites responding slower than expected or timing out. We will provide further updates as information becomes available.

Posted Nov 04, 2024 - 09:04 GMT

This incident affected: Our Website and Individual Prospect Apps (Prospect CMS Editor App, Hosted Customer Websites, Portals and eCommerce sites).