All Systems Operational

About This Site

If you've come for a bit of a look around, then welcome to our Status Page. If you've come here because you're having some issues, then we're really sorry. Hopefully the information here will help you to see what's working and what's having difficulty. You'll also find status updates here so that you know we are working hard to fix your issues.

Our Website ? Operational
APIs, Login, and Core Platform ? Operational
Individual Prospect Apps Operational
Prospect CRM App Operational
Prospect CMS Editor App Operational
Hosted Customer Websites, Portals and eCommerce sites Operational
Admin Portal Operational
Automation and Integration Operational
Sign-Up & Free Trial Creation Services Operational
Cloud Inventory Management Integration Services Operational
Hybrid & On-Premise ERP Integrations ? Operational
Zapier and other webhook integrations Operational
Web Chat ? Operational
Intercom Intercom APIs Operational
Intercom Web Messenger Operational
Intercom Intercom Web Application Operational
Third Party Integration Operational
Xero Ltd - API Accounting API Operational
Stripe API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 18, 2024

No incidents reported today.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
Postmortem - Read details
Apr 16, 11:18 BST
Resolved - This incident has been resolved.
Apr 15, 16:12 BST
Monitoring - The underlying issue has been identified and we are monitoring the resolution.

Emails sent will be queued and held by the email service until issues are resolved, or up to 72 hours from the time of send.

Delivered mail from before the outage should still be functional, including open and click tracking, as well as link redirects.

Apr 15, 14:13 BST
Identified - The underlying issue has been identified and we are implementing a resolution.
Apr 15, 14:03 BST
Update - At the weekend an issue with our email provider started causing problems with email deliverability. We are continuing to investigate the issue.
Apr 15, 09:41 BST
Investigating - We are currently investigating reports of problems with email deliverability. Emails are being sent out from the CRM but not delivered to all recipients.
Apr 15, 08:57 BST
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.