Monitoring - Some users are experiencing issues using Save to CRM in both Desktop and Web Outlook. Although we have identified and fixed the root cause users may need to clear their browser cache in order to resolve issues on their device. Please follow this guide for instructions on how to do this http://docs.prospect365.com/en/articles/4304884-resolving-browser-related-issues-clearing-browser-caches

Any further problems should be reported to us by emailing help@prospectsoft.com
Apr 9, 12:00 BST
Identified - Email sending should be back to normal as of 16:20 30/11/2020. Customers with custom email domains should have received an email with instructions on how to set these up to include the new security measures. If you have not please contact help@prospectsoft.com to get a copy of this information.
Dec 1, 10:58 GMT
Investigating - We are currently experiencing issues sending emails out from the CRM and CMS on custom domains that have not been configured with us for DKIM.
Nov 30, 16:24 GMT

About This Site

If you've come for a bit of a look around, then welcome to our Status Page. If you've come here because you're having some issues, then we're really sorry. Hopefully the information here will help you to see what's working and what's having difficulty. You'll also find status updates here so that you know we are working hard to fix your issues.

Our Website ? Operational
API's, Login, and Core Platform ? Operational
Individual Prospect Apps Operational
Prospect CRM App Operational
Prospect CMS Editor App Operational
Hosted Customer Websites, Portals and eCommerce sites Operational
Admin Portal Operational
Automation and Integration Operational
Sign-Up & Free Trial Creation Services Operational
Cloud Inventory Management Integration Services Operational
Hybrid & On-Premise ERP Integrations ? Operational
Zapier and other webhook integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 12, 2021

No incidents reported today.

Apr 11, 2021

No incidents reported.

Apr 10, 2021
Completed - The scheduled maintenance has been completed.
Apr 10, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 18:01 BST
Scheduled - We will be performing scheduled maintenance on the Prospect platform. Customer websites should not be impacted and most of the other services will be unavailable for around 1-2 hours during this maintenance window.
Mar 31, 16:07 BST
Apr 9, 2021

Unresolved incident: Save To CRM Login Issues.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021
Resolved - This incident has been resolved.
Apr 6, 08:35 BST
Monitoring - Microsoft's engineers have implemented fixes to the affected Azure services. As a result we are now seeing improved availability across the Prospect platform. Microsoft will continue to provide updates at the links below, and we shall continue to monitor the situation.
https://status.azure.com/en-us/status
https://twitter.com/AzureSupport
Apr 2, 00:58 BST
Investigating - Microsoft's Azure platform is currently experiencing a global outage which is affecting our CRM and other services.
They are providing service updates at the following links:
https://twitter.com/AzureSupport/status/1377737333307437059
https://status2.azure.com

We will continue to monitor the situation and provide updates as soon as they are available to us.
Apr 1, 23:07 BST
Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021
Apr 1, 2021
Mar 31, 2021

No incidents reported.

Mar 30, 2021

No incidents reported.

Mar 29, 2021

No incidents reported.