Customer Websites Degraded Performance

Incident Report for Prospect CRM's

Resolved

This incident has been resolved.

Posted Nov 21, 2024 - 16:37 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 21, 2024 - 15:57 GMT

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 21, 2024 - 15:53 GMT

Investigating

We are currently investigating an issue related to a subset customer websites responding slower than expected or timing out. We will provide further updates as information becomes available.

Posted Nov 21, 2024 - 15:39 GMT

This incident affected: Our Website and Individual Prospect Apps (Prospect CMS Editor App, Hosted Customer Websites, Portals and eCommerce sites).