Degraded performance of Prospect CRM

Incident Report for Prospect

Resolved

We have been monitoring the situation for a few hours with no further incidents or reports of degraded performance.

Posted Dec 17, 2019 - 12:08 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 17, 2019 - 08:27 GMT

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 17, 2019 - 08:14 GMT

Investigating

Some customers have reported slower than expected performance of Prospect CRM and associated services. We are currently investigating and will provide further updates as information becomes available.

Posted Dec 17, 2019 - 08:03 GMT

This incident affected: Individual Prospect Apps (Prospect CRM App) and API's, Login, and Core Platform.