Save To CRM Login Issues

Incident Report for Prospect

Resolved

This incident has been resolved.

Posted May 20, 2021 - 17:19 BST

Monitoring

Some users are experiencing issues using Save to CRM in both Desktop and Web Outlook. Although we have identified and fixed the root cause users may need to clear their browser cache in order to resolve issues on their device. Please follow this guide for instructions on how to do this http://docs.prospect365.com/en/articles/4304884-resolving-browser-related-issues-clearing-browser-caches

Any further problems should be reported to us by emailing help@prospectsoft.com

Posted Apr 09, 2021 - 12:00 BST