Customer sites running slow or timing out
Incident Report for Prospect CRM's
Resolved
This incident has been resolved.
Posted Nov 07, 2023 - 13:10 GMT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 07, 2023 - 11:55 GMT
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 07, 2023 - 11:50 GMT
Investigating
We are currently investigating an issue related to customer websites responding slower than expected or timing out. We will provide further updates as information becomes available.
Posted Nov 07, 2023 - 11:40 GMT
This incident affected: Our Website and Individual Prospect Apps (Prospect CMS Editor App, Hosted Customer Websites, Portals and eCommerce sites).