Degraded performance of Prospect CRM

Incident Report for Prospect CRM's

Resolved

This incident has been resolved.
Posted Oct 10, 2019 - 21:08 BST

Monitoring

An instance of the identity (login) service became unhealthy causing temporary performance degradation. Full service has been restored and we will continue to monitor the situation.
Posted Oct 10, 2019 - 15:22 BST

Investigating

Some customers have reported issues attempting to log into Prospect and associated services. We are currently investigating and will provide further updates as information becomes available.
Posted Oct 10, 2019 - 15:11 BST
This incident affected: APIs, Login, and Core Platform.