Customer sites running slow or timing out
Incident Report for Prospect
Resolved
There have been no further reported instances of slowness over the last seven hours.
Posted Jun 11, 2019 - 22:21 BST
Monitoring
We have mitigated the issue causing slowness with customer sites and we will continue to monitor the situation.
Posted Jun 11, 2019 - 15:13 BST
Investigating
We are currently investigating an issue related to customer sites responding slower than expected or timing out. We will provide further updates as information becomes available.
Posted Jun 11, 2019 - 14:54 BST
This incident affected: Our Website and Individual Prospect Apps (Hosted Customer Websites, Portals and eCommerce sites).