Degraded performance of Prospect CRM

Incident Report for Prospect CRM's

Resolved

We believe the issue to have been resolved having monitored the situation for the last few hours without recurrence.

Posted Oct 11, 2019 - 16:09 BST

Monitoring

The performance of the CRM has returned to normal. We will continue to monitor the situation.

Posted Oct 11, 2019 - 12:01 BST

Investigating

Some customers have reported slower than expected performance of Prospect CRM and associated services. We are currently investigating and will provide further updates as information becomes available.

Posted Oct 11, 2019 - 11:58 BST

This incident affected: Individual Prospect Apps (Prospect CRM App) and APIs, Login, and Core Platform.