There have been no further recurrences of the performance degradation over the last two hours.
Posted Jul 04, 2019 - 13:04 BST
Monitoring
An issue was identified with the login services preventing a subset of customers from logging into Prospect. Users already logged in were unaffected.
We are monitoring the situation.
Posted Jul 04, 2019 - 10:38 BST
Investigating
Some customers have reported slower than expected performance of Prospect and associated services. We are currently investigating and will provide further updates as information becomes available.
Posted Jul 04, 2019 - 10:14 BST
This incident affected: API's, Login, and Core Platform.