CRM Email Sending

Incident Report for Prospect CRM's

Resolved

This incident has been resolved.

Posted Feb 21, 2023 - 15:39 GMT

Monitoring

The issue has been fixed by the third party provider and emails that have been delayed should now start to arrive. We will monitor the backlog and post an update when we believe they have all been processed.

Posted Feb 21, 2023 - 13:45 GMT

Update

We are continuing to investigate this issue. A hotfix has been provided and we are waiting for a third party provider to resolve the issue.

Posted Feb 21, 2023 - 09:21 GMT

Investigating

We are currently investigating an issue where some emails are delayed when sent from the CRM.

Posted Feb 20, 2023 - 16:20 GMT

This incident affected: Individual Prospect Apps (Prospect CRM App).