All Systems Operational

About This Site

If you've come for a bit of a look around, then welcome to our Status Page. If you've come here because you're having some issues, then we're really sorry. Hopefully the information here will help you to see what's working and what's having difficulty. You'll also find status updates here so that you know we are working hard to fix your issues.

Our Website ? Operational
APIs, Login, and Core Platform ? Operational
Individual Prospect Apps Operational
Prospect CRM App Operational
Prospect CMS Editor App Operational
Hosted Customer Websites, Portals and eCommerce sites Operational
Automation and Integration Operational
Sign-Up & Free Trial Creation Services Operational
Cloud Inventory Management Integration Services Operational
Hybrid & On-Premise ERP Integrations ? Operational
Zapier and other webhook integrations Operational
Web Chat ? Operational
Intercom Intercom APIs Operational
Intercom Web Messenger Operational
Intercom Intercom Web Application Operational
Third Party Integration Operational
Xero Ltd - API Accounting API Operational
Stripe API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 29, 2025

No incidents reported today.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Resolved - This incident has been resolved.
Nov 26, 16:25 GMT
Monitoring - We experienced an issue today with downloading and viewing documents that were generated in the CRM. We were able to escalate this issue to our Product team, who have spent time investigating the cause. They have narrowed down the cause of the issue to a recent permissions change.

The virtual network responsible for serving the documents should have been able to serve them as expected, however it appeared to be denying access to the documents. Our products team have reverted this permissions change, and from our testing this appears to have resolved the issue.

Nov 26, 15:06 GMT
Investigating - We are aware of an issue with viewing and downloading documents in the CRM. Our development team are aware of the issue and investigating the cause.
Nov 26, 14:16 GMT
Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.